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64,383 companies using this technology

By Freshworks

Freshservice is an ITSM system and ITIL-aligned service desk software.

Top industries utilizing this technology

Manufacturing
Business Services
Education
Retail
Construction

1-10 of 64,383 Companies using Freshservice

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1
Amazon
Technologies used by the company: 3,255
Amazon is a global e-commerce and cloud computing company founded in 1994 and headquartered in Seattle, Washington. The company operates through three main segments: North America, International, and Amazon Web Services (AWS). Amazon's retail platfor m offers millions of products across numerous categories through websites including amazon.com, amazon.ca, amazon.fr, amazon.de, and many others worldwide. The company manufactures electronic devices such as Kindle e-readers, Fire tablets, Fire TVs, and Echo smart speakers. Amazon provides services including AWS cloud computing, Kindle Direct Publishing for authors, marketplace platforms for third-party sellers, digital content streaming, and Amazon Prime membership program offering benefits like free shipping and media streaming. The company serves diverse customer segments including consumers, merchants, content creators, and enterprise clients across global markets. Read more
Additional technologies used by Amazon:
Apache Log4j
Ab Initio
Infinite Telecom
See 3,255 technologies
2
Walmart
Technologies used by the company: 2,828
Walmart Inc. engages in the operation of retail, wholesale, other units, and eCommerce worldwide. The company operates through three segments: Walmart U.S., Walmart International, and Sam's Club. It operates supercenters, supermarkets, hypermarkets, warehouse clubs, cash and carry stores, and discount stores under Walmart and Walmart Neighborhood Market brands; membership-only warehouse clubs; ecommerce websites, such as walmart.com.mx, walmart.ca, flipkart.com, PhonePe and other sites; and mobile commerce applications. The company offers grocery and consumables, including dairy, meat, bakery, deli, produce, dry, chilled or frozen packaged foods, alcoholic and nonalcoholic beverages, floral, snack foods, candy, other grocery items, health and beauty aids, paper goods, laundry and home care, baby care, pet supplies, and other consumable items; fuel, tobacco and other categories. It is also involved in the provision of health and wellness products covering pharmacy, optical and hearing services, and over-the-counter drugs and other medical products; and home and apparel including home improvement, outdoor living, gardening, furniture, apparel, jewelry, tools and power equipment, housewares, toys, seasonal items, mattresses and tire and battery centers. In addition, the company offers consumer electronics and accessories, software, video games, office supplies, appliances, and third-party gift cards. Further, it operates digital payment platforms; and offers financial services and related products, including money transfers, bill payments, money orders, check cashing, prepaid access, co-branded credit cards, installment lending, and earned wage access. Additionally, the company markets lines of merchandise under private brands, including Allswell, Athletic Works, Equate, and Free Assembly. Read more
Additional technologies used by Walmart:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,828 technologies
3
Apple
Technologies used by the company: 2,511
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,511 technologies
4
UnitedHealth Group
Technologies used by the company: 3,058
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 3,058 technologies
5
Saudi Aramco
Technologies used by the company: 270
Aramco Services Company (ASC) is a contributor to the U.S. energy sector through employment, partnerships with energy peers and oil services companies, joint industry and academic collaborations, and research and technology development. The company i s headquartered in Houston and maintains offices in New York, Washington D.C., Boston, and Detroit. Read more
Additional technologies used by Saudi Aramco:
Cinema 4D
MATLAB
Core
See 270 technologies
6
CNPC
Technologies used by the company: 26
CNCP, headquartered in Beijing, China, and established in 1988, is an oil and gas corporation. They explore, refine, and sell crude oil and natural gas in addition to manufacturing equipment and offering oil field services.
Additional technologies used by CNPC:
PetWise Marketing
Freshservice
Honeywell
See 26 technologies
7
Sinopec Group
Technologies used by the company: 157
Sinopec Group is an integrated energy and chemical company in China. Its principal operations include the exploration and production, pipeline transportation and sale of petroleum and natural gas; the sale, storage and transportation of petroleum pro ducts, petrochemical products, coal chemical products, synthetic fibre, fertiliser and other chemical products; the import and export, including an import and export agency business, of petroleum, natural gas, petroleum products, petrochemical and chemical products, and other commodities and technologies; and research, development and application of technologies and information. Read more
Additional technologies used by Sinopec Group:
IBM SPSS
Check Point ClusterXL
NCR Retail Online
See 157 technologies
8
CVS Health
Technologies used by the company: 2,913
CVS Health is building a world of health around every consumer. Their unmatched reach allows them to deliver high-quality, affordable health care when and how individuals choose. They are on a mission to deliver superior and more connected experience s, lower the cost of care and improve the health and well-being of those we serve. Read more
Additional technologies used by CVS Health:
rkt
CIENCE
JScript
See 2,913 technologies
9
PetroChina
Technologies used by the company: 75
PetroChina Company Limited, founded in 1999, is China's largest oil and gas producer and distributor with a dominant position in the country's energy sector. The company operates globally across Asia, Europe, North America, South America, Africa, the Middle East, and Oceania, providing comprehensive energy services. PetroChina specializes in oil and gas exploration, production, refining, transportation, and marketing. As a publicly traded company, PetroChina is listed on multiple stock exchanges including the New York Stock Exchange, Hong Kong Stock Exchange, and Shanghai Stock Exchange. The company maintains a diverse portfolio of energy assets and infrastructure while offering both business-to-business services and mobile applications for its customers. Read more
Additional technologies used by PetroChina:
Informatica
MATLAB
MicroStation
See 75 technologies
10
McKesson
Technologies used by the company: 2,471
McKesson Corporation provides pharmaceuticals and medical supplies in the United States and internationally. The company operates in two segments, McKesson Distribution Solutions and McKesson Technology Solutions. The McKesson Distribution Solutions segment distributes branded and generic pharmaceutical drugs, and other healthcare-related products; and provides practice management, technology, clinical support, and business solutions to community-based oncology and other specialty practices. This segment also provides specialty pharmaceutical solutions for pharmaceutical manufacturers; and medical-surgical supply distribution, logistics, and other services to healthcare providers. In addition, this segment operates retail pharmacy chains in Europe and Canada, as well as supports independent pharmacy networks in North America and Europe; and supplies integrated pharmacy management systems, automated dispensing systems, and related services to retail, outpatient, central fill, specialty, and mail order pharmacies. This segment serves retail national accounts, including national and regional chains, food/drug combinations, mail order pharmacies, and mass merchandisers; and institutional healthcare providers, such as hospitals, health systems, integrated delivery networks, and long-term care providers, as well as offers its services to pharmaceutical manufacturers. The McKesson Technology Solutions segment provides clinical, financial, and supply chain management solutions to healthcare organizations. McKesson Corporation was founded in 1833 and is headquartered in San Francisco. Read more
Additional technologies used by McKesson:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,471 technologies

Best Alternatives for Freshservice

Usage statistics of alternative technologies to Freshservice, based on Zoominfo's comprehensive dataset

Freshservice HTML5 ServiceNow Jira Service Desk BMC Remedy

Products owned by Freshworks

A closer look at Freshworks's additional technologies: understanding their comprehensive range of digital tools and creative solutions

See more technologies

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Freshservice

What is the Freshservice technology?

Freshservice is an ITSM system and ITIL-aligned service desk software. For more information,

How many companies added the Freshservice technology in the last month?

15 companies added Freshservice to their tech stack in the last month.

What is Freshservice technology’s market share?

Freshservice market share is 41.16% out of all the technologies in the same category.

What companies are using Freshservice?

From the data gathered in Zoominfo, Amazon, Walmart, Apple, UnitedHealth Group, Saudi Aramco, are using the Freshservice technology. You can see the full list in the above results table.

How many companies are using Freshservice?

64383 companies are using Freshservice.

Which industries do companies commonly use Freshservice for their needs?

Companies in Manufacturing, Business Services, Education commonly use Freshservice.

What are the best alternatives for Freshservice?

According to Zoominfo’s data HTML5, ServiceNow, Jira Service Desk, BMC Remedy, are competitors of Freshservice. For more information,

See more information about Freshservice

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64,383 companies using this technology

By Freshworks

Top industries utilizing this technology

Best Alternatives for Freshservice

Products owned by Freshworks

Additional top technologies lists

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Top Companies Using Freshservice

64,383 companies using this technology

By Freshworks

Companies adopted this tech in the last month

The market share of the technology in its category

Top industries utilizing this technology

Best Alternatives for Freshservice

Products owned by Freshworks

Additional top technologies lists

Top Companies utilizing Micro Focus Operations Orchestration

Top Companies utilizing CA Wily (Assurance Suite)

Top Companies utilizing BMC Mainview

Top Companies utilizing TOPdesk

Frequently Asked Questions Regarding Freshservice

Get Started with ZoomInfo

Sign Up for Free

Supercharge Your Prospecting

Grow Your Business

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