Sprinklr

Highly Engaged Employees

Sprinklr, founded in 2009 and publicly traded as NYSE: CXM, is a leading enterprise software company specializing in AI-native Unified Customer Experience Management (Unified-CXM). Headquartered in New York City, the company provides a singular platform designed to help large organizations manage and optimize all customer-facing functions. Its comprehensive suite includes Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights, enabling engagement and response across over 30 digital channels such as social media, messaging, chat, SMS, email, and voice. This integrated approach allows businesses to streamline operations and enhance customer interactions. Learn about Sprinklr's global headquarters for more on its operational footprint.

Operating with an employee range of 1,000-5,000 individuals across 18 locations, Sprinklr serves a global enterprise clientele. The company's technology is built to handle complex customer journeys, offering advanced capabilities in social media management, marketing automation, and customer service. Its platform facilitates deep listening and proactive engagement, crucial for modern businesses navigating a multi-channel digital landscape. Meet Sprinklr's team to understand the expertise driving its innovation and client success.

With a reported revenue of $857.2M, Sprinklr competes in the dynamic CRM and enterprise software market against players like Sprout Social, Medallia, and Qualtrics. The company has secured substantial funding, including a $350 million round in 2020, underscoring investor confidence in its Unified-CXM vision. Sprinklr's commitment to AI and unified customer experience positions it as a key player for enterprises seeking to consolidate their customer engagement strategies into a single, intelligent system. Explore financial highlights for detailed performance metrics and funding history.