Level AI
Customer Engagement Platforms · California, United States · 51-200 Employees
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Overview
Headquarters
444 Castro St Ste 305, Mountain View, Ca...Website
www.thelevel.aiRevenue
$13.2 MillionIndustry
ZI Rank: 2
Signal Type
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ZI Rank
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About Level AI
Founded in 2018, Level AI is redefining how the modern customer contact center works by leveraging conversational intelligence to provide real-time insights. Level AI instantly analyzes, automates, and provides feedback to customer service agents so that they can deliver efficient targeted assistance. The company is headquartered in Mountain View, California.Explore more
Level AI Org Chart
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Level AI financials insights
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2021
Series A
$13M
2022
Series B
$20M
2024
Series C
$39.4M
Level AI Tech Stack
A closer look at the technologies used by Level AI
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Open Position
Open Position
Person-Based
Software, Artificial Intelligence, Customer Experience
Person-Based
Level AI News & Media
Level AI Announces Major AI Virtual Agent Expansion: Delivering Human-Quality AI for Every Interaction
MOUNTAIN VIEW, Calif., Feb. 26, 2026 /PRNewswire/ -- Level AI, a leader in customer experience AI, is significantly expanding its full-stack agentic CX platform, redefining the standard for customer experience by moving beyond the limitations of the "siloed" virtual agent. Recognizing...Level AI Featured as Pioneering on the CMP Research Prism for both Automated QA/QM and Customer Analytics: Showcasing Capability in Customer Contact and CX Technology
MOUNTAIN VIEW, Calif., Feb. 4, 2026 /PRNewswire/ -- Level AI proudly announces its placement on CMP Research Prism, an elite technology assessment framework developed by CMP Research, a division of Customer Management Practice (CMP) for both Automated QA/QM and Customer Analytics. This...Level AI Launches Naviant: The Future of AI Virtual Agents for Customer Experience
MOUNTAIN VIEW, Calif., June 9, 2025 /PRNewswire/ -- Level AI, a leader in customer experience AI, today announced the launch of Naviant, a next-generation AI virtual agent built to deliver truly human-like conversations and transform how organizations engage with customers. Level AI...Level AI Welcomes Matt Weil as New Chief Revenue Officer | State | hastingstribune.com
Seasoned Revenue Leader Joins Level AI to Drive Next Phase of Growth
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Founded in 2018, Level AI is redefining how the modern customer contact center works by leveraging conversational intelligence to provide real-time insights. Level AI instantly analyzes, automates, and provides feedback to customer service agents so that they can deliver efficient targeted assistance. The company is headquartered in Mountain View,... Read More
