Intercom
Customer Engagement Platforms · California, United States · 1K - 5K Employees
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Overview
Headquarters
55 2nd St Fl 4, San Francisco, Californi...Phone Number
(415) 673-3820Website
www.intercom.comRevenue
$361.3 MillionIndustry
ZI Rank: 4
Signal Type
Dec
Jan
Feb
Mar
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May
ZI Rank
8
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7
13
5
4
About Intercom
Intercom is the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform brings together Fin, the AI Agent for customer service, and our next-generation Helpdeska modern workspace that empowers support teams with the speed, intelligence, and tools they need to perform at their best. The company has strong set of values that include Success First, Incredibly High Standards, Open-Mindedness, Resilience, Impatience, Positive and Optimistic thinking, and a Customer Obsessed.Explore more
Intercom Org Chart
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Company Profile Activity
Activity Insights
Intercom is experiencing very low activity levels compared to other companies in the Software sector.
What does this means?
Intercom is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Intercom.
Intercom financials insights
Gather financial insights about Intercom, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2012
Angel/Seed
$1M
2013
Series A
$6M
2014
Series B
$23M
2016
Series C
$50M
2018
Series D
$125M
2026
Debt
$250M
Intercom Tech Stack
A closer look at the technologies used by Intercom
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Most Recent Scoops
Person-Based
Event
Product Marketing, Events, Contact / Call Center, Customer Engagement, Sales, Omnichannel, Software, Workforce Management, Customer Service, Field /Outside Sales, Artificial Intelligence, Customer Experience, Field Marketing, HR Operations
Person-Based
Events, Customer Service
Event
Person-Based
Des Traynor appeared on a podcast called "Tech Disruptors" on 04/07/2026. Topics discussed include AI pricing models, customer support automation.
Customer Service, Artificial Intelligence
Hiring Plans
Hiring Plans
Intercom News & Media
Intercom expands to Berlin with new AI R&D Hub and 100 jobs
AI customer service firm Intercom has announced the opening of its next R&D hub in Berlin, marking a major investment in the company’s AI-powered customer service platform and its market-leading ...Intercom Team Jets into FundedNext for Exclusive AI Collaboration
AJMAN, United Arab Emirates, May 16, 2025 (GLOBE NEWSWIRE) -- On May 7–8, FundedNext hosted Intercom’s senior delegation, led by Phil Moore (Head of Sales Engineering) and Ciaran Nolan (Senior Director, EMEA), for a focused two-day collaboration at FundedNext’s Operations & Support Hub. FundedNext is one of Intercom’s most strategic and high-impact clients globally. The partners leveraged this event to significantly enhance Fin AI, Intercom’s next-generation AI support assistant, by advising onTwo Intercom founders back SimpleStudy as e-learning startup raises €750000 in pre-seed round
Two co-founders of Intercom, the Irish-founded technology company, have invested in SimpleStudy – a Cork-based exam preparation startup that aims to become a DuoLingo for exam students.CTO Sessions: Darragh Curran, Intercom - IDG Connect
Which emerging technology are you most excited about the prospect of? “I’m excited about environmental and climate tech and the potential for it to repair the hole humanity has dug itself into.”
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Frequently Asked Questions Regarding Intercom
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Intercom is the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform brings together Fin, the AI Agent for customer service, and our next-generation Helpdeska modern workspace that empowers support teams with the speed, intelligence, and tools they need to perform at their best. The company h... Read More
