What is SendBird?
Sendbird is a leading provider of an AI-driven omnichannel messaging platform designed to empower enterprises with seamless customer engagement solutions. The platform facilitates billions of conversations monthly across more than six billion end-users globally, offering robust support for real-time chat, voice, and video messaging. By enabling businesses to connect with their customers proactively and efficiently, Sendbird solidifies its role as a critical infrastructure for modern customer experience management. Its focus on enterprise-grade solutions positions it as a key player in the competitive communication technology landscape.
How much funding has SendBird raised?
SendBird has raised a total of $170.7M across 5 funding rounds:
Other Financing Round
$120K
Other Financing Round
$2.6M
Series A
$16M
Series B
$52M
Series C
$100M
Other Financing Round (2015): $120K with participation from Y Combinator and Kevin Mahaffey
Other Financing Round (2017): $2.6M led by Kevin Mahaffey, Sandy Kory, Justin Kan, and Nicolas Dessaigne
Series A (2017): $16M supported by August Capital, FundersClub, Y Combinator, and Shasta Ventures
Series B (2019): $52M featuring Funders Club, August Capital, ICONIQ Capital, Y Combinator, and Shasta Ventures
Series C (2021): $100M backed by TriplePoint Venture Growth BDC, World Innovation Lab, Emergence Capital Partners, SoftBank Group Corp., ICONIQ Growth, STEADFAST Capital Ventures, and Meritech
Key Investors in SendBird
SoftBank Group Corp.
SoftBank Group Corp. is a global technology holding company driving innovation across telecommunications, internet services, artificial intelligence, and smart robotics. They invest in transformative technologies worldwide, leveraging platforms like the SoftBank Vision Fund.
Emergence Capital Partners
Emergence Capital Partners is a venture capital firm focused on early-stage enterprise companies, aiming to be a valuable partner for businesses changing how the world works.
Y Combinator
Y Combinator is a renowned startup accelerator that provides seed funding and mentorship to early-stage businesses, helping them to gauge investors and scale their operations.
What's next for SendBird?
The substantial enterprise-level funding and recent strategic investment signal a pivotal phase for Sendbird. This capital injection is poised to fuel further innovation in its AI capabilities and expand its global reach, likely targeting new markets and deepening its penetration within existing enterprise client bases. Strategic partnerships and product development will be key areas of focus, aiming to enhance the platform's ability to support increasingly complex communication needs. The company's trajectory suggests a continued emphasis on scaling its operations and solidifying its position as a dominant force in the customer engagement technology sector.
See full SendBird company page
