What is Helpt?
Helpt provides 24/7 US-based tech support services specifically designed for Managed Service Providers (MSPs) and IT support leaders. The company offers scalable, white-label help desk solutions that function as an extension of their clients' existing teams, thereby enhancing operational efficiency. Helpt's core mission is to deliver superior customer support experiences, emphasizing clear ticket management and prompt escalation protocols. By ensuring every client interaction is responsive, human-centric, and aligned with client values, Helpt aims to redefine the standards of IT support.
How much funding has Helpt raised?
Helpt has raised a total of $850K across 1 funding round:
Angel/Seed
$850K
Angel/Seed (2024): $850K with participation from Dealbrook Holdings
Key Investors in Helpt
Dealbrook Holdings
Dealbrook Holdings is an investor participating in the funding round, with their specific investment focus yet to be detailed.
What's next for Helpt?
The recent major strategic investment positions Helpt for significant growth and service enhancement. This capital infusion is expected to fuel the expansion of its white-label help desk capabilities, potentially allowing for broader market penetration and the development of new support technologies. The company's focus on augmenting MSPs' capacity suggests a strategic move to capture a larger share of the outsourced IT support market, reinforcing its position as a key player in the enterprise-level tech support ecosystem.
See full Helpt company page
