Service Management Group
Advertising Networks · Missouri, United States · 201-500 Employees
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Overview
Headquarters
1737 Mcgee St, Kansas City, Missouri, 64...Phone Number
(816) 448-4500Website
www.smg.comRevenue
$74 MillionIndustry
ZI Rank: 3
Signal Type
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ZI Rank
5
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About Service Management Group
Founded in 1991, Service Management Group, headquartered in Kansas City, Missouri, is a management consulting firm specializing in customer relationship management, employee experience, and brand research services.Explore more
Service Management Group Org Chart
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Service Management Group is experiencing very low activity levels compared to other companies in the Business Services sector.
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Service Management Group is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about Service Management Group.
Service Management Group Tech Stack
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Service Management Group has more open roles in Marketing than it has had at any time in the past 6 months.
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Service Management Group News & Media
Creative Virtual Partners with SMG to Improve the Digital Customer...
The integration of V-Person™ conversational AI technology with SMG’s digital experience offering helps brands increase conversion rates with real-time support (PRWeb May 26, 2022) Read the full story at https://www.prweb.com/releases/creative_virtual_partners_with_smg_to_improve_the_digital_customer_experience_with_dynamic_assistance/prweb18698869.htmSMG Launches Dynamic Assistance
SMG has paired with Conversity and Creative Virtual to launch a dynamic assistance capability for sales and support.SMG Launches Dynamic Assistance Capability to Help Brands Improve the Digital Experience and Increase Conversion Rates
KANSAS CITY, Mo.--(BUSINESS WIRE)--Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has enhanced its digital experience offering with a dynamic assistance capability that leverages initial integrations with personalization solution provider Conversity and conversational AI technology provider Creative Virtual. The industry-first capability helps brands identify and address friction points, provide in-the-moment issue resoSMG Named a Visionary in 2021 Gartner® Magic Quadrant™ for Voice of the Customer
KANSAS CITY, Mo.--(BUSINESS WIRE)-- #VoC--Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has been recognized as a Visionary in the Gartner Magic Quadrant for Voice of the Customer for the second consecutive year. SMG was evaluated for this Magic Quadrant based on its ability to execute and completeness of vision. SMG's software with a service (SwaS) model uniquely combines an enterprise experience management platform
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Founded in 1991, Service Management Group, headquartered in Kansas City, Missouri, is a management consulting firm specializing in customer relationship management, employee experience, and brand research services.... Read More
