Intercom Data Service Group

Intercom Data Service Group (IDS) is a specialized provider of comprehensive customer care, help desk, telemarketing, and back office services, meticulously designed for large enterprises. Established in 2005, IDS focuses on delivering flexible, innovative, and reliable solutions to significantly enhance client visibility and customer satisfaction. Operating within the Business Services and Call Centers & Business Centers industries, the company leverages its expertise to streamline operations for its clients.

With a substantial workforce ranging from 1,000 - 5,000 employees, IDS demonstrates significant operational capacity. The company is deeply committed to continuous staff training and professional development, fostering opportunities for young professionals within a dynamic work environment. This dedication to its people is key to maintaining high service standards. Meet Intercom Data Service Group's team to learn more about their organizational structure and talent.

IDS operates multiple locations across Albania, including Tiranë, Elbasan, Lushnje, and Vlorë, serving a vast client base that has exceeded 90,000 satisfied clients. The company's core offerings include intercom, data service, and data solutions, underscoring its B2B focus and commitment to robust service delivery. Its annual revenue stands at $244.0M, reflecting its significant market presence and operational scale.